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FAQ's

 

FAQ's 

What form of payments do you accept?

  • Our typical forms of payments that we accept are American Express, Visa, Mastercard and Discover. We also offer a payment plan, (Sezzle), for those who wish to take advantage of this option. 

 How long does it take to receive an order?

  • Shipping times vary based on factors such as shipping method chosen, shipping address and even the item being shipped. In most cases our products are delivered with 5-7 business days from the time the order leaves our facilities to the shipping destination.
  • This time is for ground shipping methods. other shipping method times and prices will be different. (i.e. express, overnight, etc.)
Does AFC Distributing ship international?
  • Currently AFC only ships to Mexico and Canada. Check back for future updates as we continue to add more features.
Does AFC Distributing Have a physical location for pickups?
  • No. Currently we are an online-based company with several distribution centers throughout the United States. All of our products are housed and shipped from our distribution centers within the United States.
What are your Hours of Operation?
  • Currently our site is available 24 hours a day/ 7 days a week.
  • Monday 9:00AM - 4:30PM 
    Tuesday 9:00AM - 4:30PM 
    Wednesday 9:00AM - 4:30PM 
    Thursday 9:00AM - 4:30PM 
    Friday 9:00AM - 4:30PM
    Saturday Closed
    Sunday Closed
    ** AFC Distributing's office and distribution centers will be closed on all major holidays. Our website remains available 24hrs a day. Seven days a week.  
How do I join AFC Distributing's mailing list?
  • You can join our mailing list any time by entering your email address in the form at the bottom of our homepage. AFC sends out periodic emails to its registered customers providing them with exclusive rebates, coupon codes, special event invitations, discounts and more.  

Does it cost anything to become an AFC member?

  • NO. Membership is absolutely free.

How do I track my order?

  • Once you place an order with us you will initially receive a confirmation email confirming the receipt of your order. The next notification you will receive will be the shipping confirmation email. This email will provide you with the information needed to track your order. 
    In the instance there's any issues with shipping or other reasons you will be notified prior to the package leaving our facility.

Can I Cancel or modify my order?

  • Yes. You are able to modify or even cancel your order prior to shipping. Once shipping has been confirmed an order can not be modified or cancelled. If this instance does occur you will be required to receive the package and then contact us for a return shipping label to send it back should you decide not to keep it. (additional fees may apply)

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